Your privacy matters to us. This Privacy Policy explains what personal data play8 collects, how it is used, and the steps we take to keep your information secure on our Philippines gaming platform.
Six core commitments that define how play8 collects, uses, and protects the personal information of every registered player in the Philippines.
play8 only collects personal data that is necessary for account registration, identity verification, and the delivery of platform services. We do not collect data beyond what is required for these purposes.
All data transmitted between your device and play8.win is protected by SSL encryption. This applies to account login, KYC document uploads, and all financial transactions in Philippine Peso.
play8 does not sell, rent, or trade your personal data to third parties. Information shared with service partners is limited to what is needed to operate the platform and process transactions.
As a registered player, you have the right to access your personal data, request corrections, and ask for deletion where permitted by applicable law. Contact [email protected] to exercise your rights.
Identity documents submitted during KYC verification are stored securely and used only for identity and fraud prevention. Documents are not shared beyond what is required for verification purposes.
When this Privacy Policy is updated, the revised version is published on this page with an updated date. Continued use of play8 after an update constitutes your acceptance of the revised policy.
play8 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform at play8.win ("the Platform"). This Privacy Policy describes what information we collect, why we collect it, how it is used, and how it is protected.
By registering an account or continuing to use play8, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should discontinue use of the Platform.
This policy applies to all players accessing play8.win from the Philippines.
play8 collects personal data through your direct interactions with the Platform, through automated technical processes, and through identity verification procedures. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number | Account creation and identity confirmation |
| KYC Documents | Government-issued ID, proof of address | Identity verification and fraud prevention |
| Financial Data | Philippine bank account details, e-wallet references, transaction history | Processing deposits and withdrawals in PHP |
| Usage Data | Games played, bets placed, session duration, login timestamps | Platform operation, responsible gaming monitoring |
| Device and Technical Data | IP address, browser type, operating system, device identifiers | Security, fraud detection, platform optimisation |
| Communication Records | Support chat logs, emails sent to [email protected] | Customer support and dispute resolution |
We do not intentionally collect sensitive personal data beyond what is required for KYC verification and the lawful operation of a gaming platform.
play8 uses the personal data we collect for the following purposes:
play8 does not sell, rent, or trade your personal data. We may share your information with trusted third parties only in the following circumstances:
All third parties who receive your data are required to handle it in accordance with applicable data protection standards. They may not use your data for any purpose beyond what is specified in their agreement with play8.
play8 uses cookies and similar technologies to support the operation of the Platform. Cookies are small data files stored on your device when you visit play8.win. We use them for the following purposes:
Most browsers allow you to control or disable cookies through your settings. Note that disabling essential cookies may affect your ability to log in or use certain Platform features. play8 does not use cookies to serve third-party advertising.
play8 retains your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable law or legitimate business purposes such as resolving disputes or complying with legal obligations.
KYC documents and financial transaction records may be retained for a longer period where required by anti-money laundering regulations or other applicable Philippine laws.
When your data is no longer needed, play8 will securely delete or anonymise it in accordance with our internal data management procedures.
As a registered player on play8, you have the following rights regarding your personal data:
To exercise any of these rights, contact the play8 support team at [email protected]. We will respond to verified requests within a reasonable timeframe. Identity verification may be required before your request is actioned.
play8 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:
While we take reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you believe your account has been accessed without your authorisation, contact [email protected] immediately.
Never share your play8 password or OTP codes with anyone, including individuals claiming to be play8 staff. Our support team will never ask for your full password. If you receive a suspicious message, report it to [email protected] right away.
play8 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you believe a minor has registered on the Platform, please notify us immediately at [email protected] so the account can be reviewed and closed.
Age verification is part of the KYC process. Any account found to belong to a person under 21 will be suspended and any associated balances withheld pending review in accordance with our Terms and Conditions.
play8.win may contain references to third-party payment providers or service descriptions. This Privacy Policy applies solely to data collected and processed by play8. We are not responsible for the privacy practices of any third-party service that you access independently outside of play8.win.
play8 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When changes are made, the "Last updated" date at the top of this page will be revised.
We encourage you to review this page periodically. Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If you have concerns about any updates, please contact us at [email protected] before continuing to use the Platform.
If you have any questions, concerns, or requests related to this Privacy Policy or how play8 handles your personal data, you can reach our support team at [email protected]. Support is available around the clock for registered players across the Philippines.
For questions about your account, visit the FAQ page. For information on responsible gaming tools, visit Responsible Gaming.